Fraud ALERTS!

ATM/Debit & VISA Credit Card Travel Safety
June 27, 2014

Please be advised that when traveling outside the United States to be cautious when using your ATM/Debit card or VISA. There is growing instances of fraud which can be prevent by following these tips:
Notify the credit union when you are traveling to avoid card use interruption Best practice is to complete a cash advance instead of using an ATM.
  • On the cruise ship before disembarking
  • Inside a financial institution
  • At the hotel concierge or front desk
If you must use an ATM be aware of any additional devices attached to the reader, pin pad, or touch screen. Be aware of your surroundings and any one lurking around the ATM machine.

Review your accounts using our free mobile app, Valleyline or Online Banking.


Phishing Telephone Scam Alert
December 4, 2013

A phishing scam has hit our community in the form of an automated phone call. The call states there is possible debit card fraud and asks the call receiver to enter their Card Number, PIN, and Expiration Date to "unblock" the card. This is an attempt to capture debit card information.

The credit union will NEVER ask for your card information via phone or text message. Visit the Identity Theft and Fraud page to learn more about phishing scams, how to avoid being a victim, and what to do if you think your information has been compromised.


Phishing Text Scam Alert
August 31, 2012

The credit union has been made aware of a text message scam that attempts to fraudulently collect member's card information.

Sample Phishing Text:


THE CREDIT UNION CENTER ALERT: Your CARD has been DEACTIVATED. Please call: 209-XXX-XXXX.


When the number provided is called, the automated system immediately asks for the 16-digit card number.

The credit union will NEVER ask for your card information. Visit the Identity Theft and Fraud page to learn more about phishing scams, how to avoid being a victim, and what to do if you think your information has been compromised.


Phishing Telephone Scam Alert
August 20, 2012

A phishing scam has hit our community in the form of an automated phone call. The call states there is possible debit card fraud and asks the call receiver to enter their Card Number, PIN, and Expiration Date. This is an attempt to capture debit card information.

The credit union will NEVER ask for your card information. Visit the Identity Theft and Fraud page to learn more about phishing scams, how to avoid being a victim, and what to do if you think your information has been compromised.


Phishing Email Scam Alert
March 11, 2011

The Electronic Payments Association has received reports that individuals and/or companies continue to receive fraudulent emails that have the appearance of having been sent from NACHA The Electronic Payments Association.

Sample Phishing Email:

The ACH transfer (ID: 42230890795479), recently initiated from your
checking account (by you or any other person), was cancelled by the
Electronic Payments Association.

Please click here ( http://T-ACHSITE.INFO ) to view further information.
If you have any questions or comments, contact us at info@nacha.org.
 
Thank you for using http://www.nacha.org.


Phishing emails frequently have attachments and/or links to Web pages that host malicious code and software. Never open attachments or follow Web links in unsolicited email from unknown parties or from parties with whom you do not normally communicate, or that appear to be known but are suspicious or otherwise unusual.

If malicious code is detected or suspected on a computer, consult with a computer security or anti-virus specialist to remove malicious code or re-install a clean image of the computer system.
Always use anti-virus software and ensure that the virus signatures are automatically updated.
Ensure that the computer operating systems and common software application security patches are installed and current.

Additional information and guidance on phishing is available from the Federal Deposit Insurance Corporation (FDIC).